Privacy & cookies

This website is deliberately light on data collection. There is no advertising, no tracking pixels and no analytics that follow you around the web.

• Enquiry forms save your name, email and message securely using Lovable Cloud while delivery to our existing Wix contact system is checked, so the IAP team can respond and resolve delivery failures. A copyable email draft is available if we cannot confirm delivery. Email updates are a separate optional choice; existing opt-outs are not replaced.
• Booking requests are stored securely in Lovable Cloud with restricted access. Contact details and administrative booking context are copied to Wix; optional message and adjustment details remain in the private request record. Requests do not confirm a place or take payment. No automatic customer messages are sent. Newsletter consent is separate and existing opt-outs are preserved.
• Course registration forms (for example Suicide First Aid open courses) do save the details you give us, so we can administer your booking. That information is stored with restricted access and copied to the IAP team's existing Wix contact system when delivery can be confirmed. When email sending is available, details are sent to the IAP team by email to administer the course or respond to your request for different dates. Optional accessibility information should describe practical adjustments, not diagnoses or medical history. It is not used for general marketing.
• Your region preference (UK, Australia or International) is saved in your own browser so the site shows you the right content next time. We use browser storage and a first-party preference cookie, which can be sent to this website with your requests. We do not use it for advertising.

Course requests and enquiry delivery records are stored using Lovable Cloud with restricted access. Service providers process the information needed to host this website and store requests. General enquiries are also delivered to Wix, and mailing-list preferences are handled using Wix. Booking providers such as MHFA England and Eventbrite handle information you submit on their own websites under their own policies.

We keep enquiry and course information only as long as needed for administration and any applicable record-keeping duties. Contact the It's a Playground team on info@itsaplayground.org or support@itsaplayground.org for the retention period that applies to your booking, or to request access, correction or deletion. We will explain if a legal obligation means a record must be kept.

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Email info@itsaplayground.org and we’ll sort it out personally.

If you’re in the UK you also have the right to raise a concern with the Information Commissioner’s Office (ICO); in Australia, the Office of the Australian Information Commissioner (OAIC). We’d always rather you came to us first so we can put things right.

Questions about anything on this page? Start a conversation.